General 12 Which graphic kits materials do you offer? Can you produce graphics with neon, chrome, or metallic effects? How many rim stickers are included in the rim sticker set? What material is used for the print or the film? Can you create a graphic kit for Motorcycle X or Model Y?
Your Account 5 Where can I view my orders? How can I change my personal data (name, first name, email address)? How can I change my password? How can I change my shipping address? How can I change my billing address?
Design Changes 3 Is it possible to order parts of the graphic kit in a different color? And if so, how much does it cost? Is it possible to get parts of a graphic kit from another model (e.g., fender or headlight mask from SMCR 2019 for an SMCR 2008 model)? I have an EXC headlight mask. Can I order a graphic for it?
Configurator 4 What can you see on the third product image in the graphics kits configurator? What can be seen on the second product image in the graphics kits configurator? What do the symbols on the left side of the configurator mean? How does the configurator work?
Orders 6 Where can I view my orders? I received the graphic kit, but I don’t like it. Can I return it? Where can I find my order number? Can I view my orders later? Is there a minimum order value?
Installation 4 Should I apply the graphic kit dry or wet? Can I apply the new graphic kit over the old or original graphic? How do I best apply the new graphic kit? How do I best remove the old graphic kit?
Leather suit 16 How long does production of my custom racing suit take? Can I use my racing suit for other types of motorcycles? How does the measuring process work? Can I have my racing suit adjusted later on? I received my suit, but it doesn’t fit. What can I do?
Payment & Shipping 3 How much are the shipping costs? Which payment methods can I use? Can I pay by invoice?
Custom Graphics 2 I saw a custom graphic kit on Instagram/Facebook that I like. Can I order it from you? Can I order a custom graphic kit from you?
Other questions 2 Can I order seat covers from you? Can I order Supermoto BIBs or Motocross jerseys from you?
